Frequently Asked

Our first priority is your satisfaction. If you have any problems at all with your order please let us know at support@warbonnethats.com. Our current Return, Exchange, and Repair policy can be found here: Shipping Policy – Warbonnet Hat Company

On every product listing there is a hat quality + size guide. It will give you step by step instructions on how to measure your head and what size is best for you.

It is best to store your hat in a cool + dry place. If your hat is in the sun, without being on your head, the hat could become mishapen. Do not keep your hat on a wall with the brim flat against it as well.

Cleaning your hat is an easy one! All you have to do is blow it off with air or a special hat cleaner and use a soft bristle brush.

Yes, you are able to reshape your hat! You will need to have access to a steamer (usually located at a western store), find us at a show or come to our in person warehouse.

We have additional hat band options available to purchase!

That is great to hear! We love a great collaboration! All collaboration inquiries can be sent to support@warbonnethats.com.

Here at Warbonnet Hats, we pride ourselves in giving our customers a true, custom hat experience. From the time you walk into our shop, during the hat building process and when you walk out (hat in hand), we want you to feel taken care of. 

To get the complete custom experience, you will want to come visit us in person at our hat shop located in Park City, Utah. If you aren't able to make it in person, we are more than happy to help you design your custom hat remotely. Please send us an email at support@warbonnethats.com or call 435-671-9160 to get the process started. 

Warbonnet Hats Factory Store

875 Iron Horse Drive Suite C

Park City, Utah